KESSLER Servicelösungen

SERVICE AND REPAIR REQUEST SERVICE AND REPAIR REQUEST

Our service offers you state-of-the-art technology, sustainable and cost-optimized, from express repairs to general overhauls in new spindle quality. We are always available for maintenance inquiries or repairs.

Contact us now:

Contact us now

 +49 7582 809 - 180

 servicehotline@kessler-group.biz


OVERVIEW OF OUR SERVICES

 Services

Put your trust in KESSLER - your specialist for spindle repairs and reliable partner in machine tool manufacturing. With over 100 years of experience, we offer first-class services worldwide - from failure analysis to repair. Find out more about our services.

 Discover our Services

  Field Service

KESSLER offers professional on-site service worldwide. Our experts ensure short waiting times, higher machine utilization and maximum production reliability. Benefit from fast response times, expert analysis and optimized spindle running times - directly from the manufacturer.

 Discover our Field Service

Service portal

Online soon:The KESSLER Customer Portal.Make service requests, submit repairs and track the status of your orders quickly and easily. Optimize your service process - all digitally and clearly in one place.

Stay tuned!

Coming soon...


WHY KESSLER PROVIDES THE BEST SERVICE




KESSLER WORLDWIDE

Internationally strong: With locations and partners, we are at your side everywhere with first-class service. Find your respective contact person.


SERVICES AT A GLANCE

Standard Repair

FOCUS: COST EFFICIENCY

  • Diagnostics inkl. quotation within 4 days
  • Customized repair and warranty scope
  • Use of exclusive original KESSLER spare parts
  • Optional technology upgrades
  • Redelivery within 21 days after approval of quotation
General Overhaul

FOCUS: PRODUCT LIFETIME & PERFORMANCE

  • Extensive diagnostics incl. quotation within 4 days
  • Technologically equivalent to the new spindle quality standards
  • Cost savings compared to a new spindle
  • Use of exclusive original KESSLER spare parts
  • Optional technology upgrades
  • 12-month warranty on the entire motor spindle
Spare and ware part service
  • Expert consulting 
  • Prompt quotation
  • Worldwide shipping
  • 12-month warranty
Express Repair

FOCUS: DOWN-TIME MINIMIZATION

  • Diagnostics incl. quotation within 2 days
  • Individueller Reparatur- und Gewährleistungsumfang
  • Use of exclusive original KESSLER spare parts
  • Optional technology upgrades
  • Redelivery within 5 days after approval of quotation
Field-Service
  • At your site within 24 hours (Europe)
  • Minimization of downtimes through on-site repair
  • Optimization of KESSLER products on the tooling machine
  • Extended life cycle through spindle health check
  • Spindle removal and installation incl. commissioning

 


Our offer

Regular service is crucial for the longevity and performance of your machines.

Our customer service includes:

Predictive maintenance:
Avoid costly downtime with regular inspections and maintenance.

Intelligent design:
Thanks to the Quick Connect Cartridge (QCC) system, defective parts can be replaced quickly.

Spindle installation and removal:
We can take care of these tasks for you on request.

Comprehensive diagnostics:
From insulation testing to complete disassembly and inspection.

New development and repair:
We restore the full functionality of your spindles, systems or electric motors.

Customer-oriented service solutions:
We look specifically for solutions that optimize your workflow.

Rotary axis and rotary/swivel table maintenance:
Our service includes complete diagnostics and repairs so that your tables can continue to reliably position and fix heavy workpieces.

Maximum efficiency thanks to fast response times:
Our specialized technicians respond immediately to your requests.

 Contact us.


Quality and reliability: our promise to you

Conscientious service quality is our top priority. Every repair and every service is carried out to the highest standards to ensure your customer satisfaction. Our modern workshops and highly qualified technicians ensure that your components are ready for use again in the shortest possible time and meet the highest standards of precision and durability.

Our comprehensive maintenance and repair services are based on years of experience and the consistent application of the latest technologies. We only use high-quality materials and original spare parts to maximize the service life and efficiency of your machines.

With us, you have a partner at your side who is not only a leader in spindle technology, but is also customer-oriented. Our aim is to offer customized solutions that are perfectly tailored to your specific requirements. Our customer service is available to you worldwide and offers you fast and efficient support whenever and wherever you need it.


Why KESSLER? The advantages at a glance

Market leader: We are one of the largest manufacturers of motorized spindles.

Worldwide network: With service centers around the globe, we are present on many continents.

Fast response times: We offer express repairs and immediate spare parts service.

Individual solutions: Customized service concepts that are perfectly tailored to your requirements.

Guaranteed quality: All our products and services are subject to strict quality controls and offer you the guarantee you need.

 


Customer experience: Trust the market leader

Our customers have trusted us for decades. From leading mechanical engineering companies to specialized production companies - our partnerships are based on trust and the proven top quality of our services. Read testimonials from our satisfied customers here and see our service expertise for yourself.


FAQ: Frequently asked questions

How quickly can my KESSLER spindle be repaired?
With express repair, we will deliver your spindle within 5 days of approval of the quotation.

How can I make use of the service?
You can contact us by e-mail or telephone. Our experts will coordinate everything else.

Do you also offer an on-site service?
Yes, our field service team is available and can work directly at your site. If required, we can be at your location anywhere in Europe within 24 hours.